By hiring one of our floats or trailers you are agreeing to the following Terms & Conditions in full:

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• Our responsibility – to provide a safe, well maintained, road worthy horse float or trailer

• Your responsibility – to ensure the float/trailer is hooked up to your vehicle correctly; that you meet legal towing weight restrictions for your license class; that your horse or product is transported in a safe, sensible manner; and to contact us immediately should an issue arise

• Customers must supply full contact details (phone number, email and address) along with a copy of their current full driver’s licence. All possible drivers must provide this information.

• All bookings require a $20 non-refundable deposit must be made into our account to secure your date.

• Hire must be paid in full into our bank account prior to collection or cash upon collection.

• In the event of a cancellation a refund will be made in the same method as initially paid minus the $20 non-refundable deposit.

• Cancellations made over 48 hours from the booking commencement can be transferred in full to a future available date without loosing the deposit.

• Floats/trailers must be returned clean – a $40 cleaning charge applies when not. This is also an optional extra if you do not want to clean it yourself

• In the event of a late return (into the following day), the customer is responsible for any additional hire fees occurred. Should the late return mean another customer is unable to collect the float/trailer, then the customer will be responsible for paying the total value of the lost hire in full

• In the event of damage caused to the float/trailer by a previous customer means a float/trailer is no longer available for your booking, Ararimu Float & Trailer Hire will offer you an alternative float/trailer at the same price as your original booking. If an alternative is not available, Ararimu Float & Trailer Hire will refund your booking in full (including deposit) in the same method as originally paid. Lost entry fees or other costs will not be reimbursed.

• The customer is responsible for all damage. A $500 insurance excess applies for any damage that occurs while the float/trailer is under your care. Should the repair be less than $500 we will invoice you for the applicable amount. Normal wear and tear does not apply.

• In the case of theft, the customer is responsible for the replacement value of the float/trailer in full.

• Concession cards – any 5 hires (week day or weekend, mixed is fine; half days do not apply) will earn a 50% discount off a 6th full day hire. Discount is valid for 3 months from date of issue and is subject to availability